FAQs

Stella Home Builders understands that when disaster strikes, you can't wait. We strive to provide emergency service between 30 minutes and two hours after the initial call, depending on the severity of the weather and distance to your location. 

Yes, Stella Home builders offers 24/7 emergency roof repair services.

While waiting for professionals to arrive, you can place buckets under leaks, use tarps to cover damaged areas if it's safe to do so, and move valuable items away from affected areas. However, avoid climbing onto the roof yourself, especially during storms or at night.

Most homeowner's insurance policies cover emergency roof repairs caused by sudden, accidental events like storms or fallen trees. However, coverage may be limited for damage resulting from neglect or normal wear and tear. It's best to contact your insurance provider to understand your specific coverage.

Signs that indicate a roof replacement may be necessary include: multiple missing or damaged shingles, significant granule loss, leaks in your attic or ceiling, sagging roof deck, and visible daylight through roof boards. Age is also a factor—if your roof is approaching the end of its expected lifespan, replacement may be prudent.